Overview
Access to the Zaags application provided by AirStay.app (hereinafter, the “Application”), navigation on it, and the use of the services provided by RUDLU Unip LDA are governed by the general conditions of use (“GT&C” ) detailed below.
The Application is the exclusive property of RUDLU Unipessoal LDA, registered in Portugal with NIF 516730304, and whose registered office is located at 27a rua da Bela Vista a Graça, 1170-058, Lisboa, Portugal.
These terms & Conditions as well as of those of Zenn.cards, zenn.photos, airstay.app and smartreview.app as the cards and applications emitted by these sites and/or the applications are linked to Zaags’ apps please always refer to zaags.com terms and conditions that you are agreeing to when using or creating an app.
ALSO NOTE each of these above mentioned sites, powered by zaags have their own additional terms and conditions that may differ dependng on the services offered, users and customers are supposed to agree to these specif terms which are available on the respective websites
Preamble
Any user of the Application acknowledges having read these GT&Cs and accepting them. Use of the Application implies unreserved acceptance of the GT&Cs, the Privacy Policy is an integral part of these General Terms & conditions, it is displayed separately for convenience only.
In the event of disagreement with all and any part of the GT&Cs, the user must immediately refrain from using the Application.
RUDLU Unip LDA reserves the right to modify the terms of the GT&Cs at any time and without notice.
Amendments are effective immediately upon posting of the amended terms on the Application.
If a condition was to be lacking in these GT&Cs, it will be considered to be governed by the practices in force in the distance selling sector and in accordance with Portuguese law.
Failing to adhere to and respect these terms can result in restrictions of the functionality of cards and apps like AirStay.app, Zenn.cards or Smartreview.app cards as well as the event apps from Zenn.photos or any other zaags.com products.
Definitions
Application: refers to the mobile application(s) published and operated by RUDLU Unip LDA under the names Zaags AirStay.app zenn.cards zenn.photos or Smartrevew.app
Terms: refers to these General Terms and Conditions of use of the Application.
User Content: refers to the data transmitted by the User or app owner in the various sections of the Application.
Browsing data: refers to information related to the connection of your terminal to the Application. Zaags is likely to use this navigation data for statistical purposes.
Personal data: refers to information related to Users. This may be the history of use of the Services by the User, geolocation data and registration data.
Partners: designates all the e-commerce sites or IT companies with which we have a direct or indirect partnership contract.
Services: refers to all the services, free or paid, accessible to Users.
User(s): designates one (or all) person(s) registered on the Zaags Application and also includes business owners.
Zaags : designates both the publisher and the application.
Access to services
The services offered by Zaags via the Application include, among others:
– adding and saving geolocated addresses,
– the storage of personal data & media for display in the App
– the identification of an address by its name, address, contact details, geolocation and tags defined by the User,
– the display of the location of the User and his registered addresses.
Services are accessible to any User with Internet access, fees may apply. All costs relating to access to the Services, whether hardware, software or internet access costs, are the sole responsibility of the user. He is solely responsible for the proper functioning of his equipment as well as his access to the Internet.
Zaags reserves the right to refuse access to the Services, unilaterally and without prior notification, to any User who does not comply with these terms of use. Zaags will have no obligation to maintain any information stored in its databases relating to your account or to transmit such information to you or any third party.
Zaags implements all reasonable means at its disposal to ensure quality access to the Services, but is under no obligation to do so.
Zaags cannot, moreover, be held responsible for any malfunction of the network or servers or any other event beyond reasonable control, which would prevent or degrade access to the Services.
Zaags reserves the right to interrupt, temporarily suspend or modify without notice access to all or part of the Services, in order to ensure maintenance, or for any other reason, without the interruption giving rise to any obligation or indemnification.
If you don’t follow these Terms, we might need to suspend or cancel your account, or take other action regarding your account or adjust how the Platform works for you.
For example, if you miss paying your fees on time, we could switch your paid plan to a free one with fewer features.
The steps we take will depend on the nature of the non-compliance. In some cases, we might not resort to suspending or canceling your account. However, if there’s a repeated or significant non-compliance, we’re more likely to consider those measures. In the event that we do suspend or cancel your account, we usually aim to notify you beforehand, although we’re not obligated to do so.
Please be aware that you won’t receive a refund for any fees paid in advance.
If you believe your account was mistakenly canceled or if you encounter issues with these Terms or the Platform, please get in touch with us at contact @zaags.com. We’re committed to making good-faith efforts to resolve the matter, and neither party will initiate legal action concerning the issue until we’ve spent at least one month working together to find a resolution.
User name
When setting up your Zaags app profile, selecting a username that respects all users and adheres to intellectual property rights is crucial. Your chosen username should not infringe on trademarks or copyrights, impersonate others, or be offensive. In case of disputes over your username’s appropriateness or Intelectual Property rights infringement, we may request a change or, if necessary, suspend or terminate your account. For inactive accounts with no activity for six months, we reserve the right to reclaim or reassign usernames, ensuring prior communication with the account holder.
Limitation of Liability
The User acknowledges having read and accepted these conditions, as well as having the skills to navigate the mobile application.
The User is solely responsible for the User Content that he puts online via the Services, as well as for the texts and/or opinions that he formulates. He undertakes in particular that this data is not of a nature to infringe the legitimate interests of third parties, whatever they may be. As such, it guarantees RUDLU Unip LDA against any recourse, based directly or indirectly on these remarks and/or data and/or media, likely to be brought by anyone against RUDLU Unip LDA.
He undertakes in particular to take charge of the payment of sums, whatever they may be, resulting from the recourse of a third party against RUDLU Unip LDA, including lawyers’ fees and court costs.
Zaags reserves the right to delete all or part of the User Content, at any time and for any reason, without prior warning or justification. The User cannot make any claim in this regard.
Zaags reserves the right to exclude a User if his behavior on the Application is deemed not appropriate. Zaags also reserves the right to access, read, preserve or disclose any information it deems necessary to satisfy any law, regulation, legal process or governmental request for the purpose of enforcing these terms, including an investigation. about potential violations of these Terms, to detect, prevent, or report a fraud, security or technical problem, respond to user support requests, or protect the rights, property, or safety of Zaags, its users, and the audience.
ChatBots and Artificial Intelligence
The Application uses various Chatbots which provides some information from sources believed to be reliable. However, Zaags cannot guarantee the accuracy or timeliness of this data. In addition, the information made available on the Application is for informational purposes only and does not in any way constitute advice or a recommendation of any kind.
The pricing indications provided by the chatbot on airstay.app and the various client’s applications are based on user input and responses generated by AI, including but not limited to systems such as Claude and ChatGPT. When prices are mentioned, these prices are for informational purposes only and do not constitute a binding agreement, offer, or guarantee of any kind. Actual prices may vary due to factors not considered by the chatbot, such as market fluctuations, availability, or unforeseen circumstances.
Limitation of Liability for the use of AI tools: RUDLU Unipessoal LDA, the owner and operator of airstay.app, assumes no responsibility for the accuracy or completeness of the indications provided by the chatbot(s). By using this service, you acknowledge that the estimates are subject to change and do not substitute professional advice. RUDLU Unipessoal LDA will not be liable for any loss, damage, or consequences resulting from your reliance on the chatbot’s information. For definitive pricing and rental advice, it is recommended to consult a real estate professional or platform directly.
Media, content and conduct
The use of the Application to store or send Media of any sort implies all of the following:
1 – You confirm having right to the media uploaded and/or sent.
2 – You renunciate to exclusive copyrights to the said media, the latter can be reused by the business to whom it has been sent to and by zaags and its partner sites,
3- You acknoledge that this media can be publicly seen, in particular as links to galleries or sliders can be shared.
Prohibited Content
user or owner agree not to upload, post, transmit, or otherwise make available any User Content that:
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Is unlawful, illegal, fraudulent, or harmful.
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Infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
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Is defamatory, obscene, pornographic, vulgar, or offensive.
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Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.
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Contains viruses, malware, or any other harmful code that could damage or interfere with the Services or any user’s data.
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Violates any applicable laws or regulations.
You agree not to engage in any conduct that:
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Violates these Terms and Conditions or any applicable laws.
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Attempts to gain unauthorized access to the Services, other user accounts, or computer systems or networks connected to the Services.
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Interferes with or disrupts the integrity or performance of the Services or the data contained therein.
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Harasses or harms another person or entity.
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Uses any automated means, including bots, crawlers, or data mining tools, to access, monitor, or copy any part of the Services without prior written permission.
Monitoring and Enforcement
Zaags.com and RUDLU Unipessoal LDA reserve the right, but are not obligated, to monitor, review, or remove any User Content at their sole discretion and without prior notice. They may also suspend or terminate your access to the Services if you violate these provisions or engage in any prohibited conduct.
Reporting Violations
If you become aware of any misuse of the Services or any violation of these Terms and Conditions, please report it immediately to Zaags.com at support@zaags.com. Your cooperation in reporting such activities helps maintain a safe and compliant environment for all users.
Wifi Login
If your application includes features related to Wifi login, please ensure that sharing your Wifi password is handled securely. Inserting your Wifi router password into the application is equivalent to sharing it with any third party and may pose security risks. Users are advised to exercise caution and follow best practices for securing their networks.
Payment links
Zaags.com apps offer the capability to integrate payment links directly into your applications, providing a seamless transaction experience for your users. This feature enables app owners to monetize their apps by facilitating payments for products, services, subscriptions, or any other offerings.
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- Selecting a Payment Gateway: Choosing a reliable and secure payment service provider that meets your business needs.
- Compliance with Laws and Regulations: Ensuring that all payment processing complies with applicable local, national, and international laws, including taxation and financial reporting requirements.
- Security Measures: Implementing robust security protocols to protect user data and prevent fraudulent transactions.
- User Experience: Designing the payment process to be user-friendly and transparent, minimizing cart abandonment and enhancing customer satisfaction.
- Maintenance and Updates: Regularly updating payment integrations to comply with the latest security standards and software updates.
App owners should thoroughly test payment links before deployment to ensure they function correctly and provide a secure environment for transactions.
Zaags’s Liability Disclaimer
Zaags provides the tools necessary to integrate payment links but does not assume any liability related to their use. Specifically:
- Transaction Errors: Zaags is not responsible for any errors or failures in payment processing, including declined transactions or incorrect charges.
- Data Security: Zaags does not hold liability for any data breaches or unauthorized access resulting from the payment link integration.
- Regulatory Compliance: Ensuring compliance with financial regulations and laws is solely the app owner’s responsibility.
- Disputes and Chargebacks: Handling any customer disputes, refunds, or chargebacks falls under the app owner’s purview.
- Financial Losses: Zaags is not liable for any financial losses incurred due to issues with payment processing.
By integrating payment links into your app, you acknowledge and accept full responsibility for all aspects of their operation and any consequences arising from their use.
Best Practices for Payment Integration
To ensure a secure and efficient payment system within your app, consider the following best practices:
- Choose Reputable Payment Providers: Select providers known for high security standards and reliability, such as PayPal, Stripe, or Square.
- Secure Data Transmission: Use SSL/TLS encryption to protect data transmitted between your app and the payment gateway.
- PCI DSS Compliance: Adhere to the Payment Card Industry Data Security Standard if your app handles credit card information.
- Transparent Policies: Clearly communicate your refund, return, and privacy policies to users.
- Regular Security Audits: Conduct periodic audits to detect and fix vulnerabilities in your payment processing system.
- User Authentication: Implement strong user authentication methods to prevent unauthorized access.
- Monitor Transactions: Keep an eye on transaction activity to quickly identify and address any suspicious behavior.
Compliance and Legal Considerations
App owners must ensure that their payment processing methods comply with all relevant legal and regulatory requirements:
- Data Protection Laws: Adhere to regulations like GDPR, CCPA, or other regional data protection laws concerning user data.
- Financial Regulations: Comply with laws related to money transmission, anti-money laundering (AML), and know your customer (KYC) protocols.
- Tax Obligations: Accurately calculate and remit any applicable sales taxes or VAT in the jurisdictions where your users are located.
- Consumer Protection Laws: Ensure that your payment and refund policies comply with laws designed to protect consumers from unfair practices.
Consulting with legal professionals can help you navigate the complex landscape of financial regulations and ensure full compliance.
Support and Resources
While Zaags does not provide support for payment link issues related to third-party services, we recommend the following steps if you encounter problems:
- Contact Your Payment Provider: Reach out to the customer support team of your chosen payment gateway for assistance.
- Developer Communities: Engage with online forums and communities for troubleshooting tips and best practices.
- Documentation: Refer to the official documentation provided by your payment service for guidance on integration and problem-solving.
Amendments
The information and/or documents available on the application are subject to change at any time, and may have been updated. In particular, they may have been updated between the time of their download and the time the User becomes aware of them.
Consequently, the use of the information and content available on the entire Application, can in no way engage the responsibility of RUDLU Unip LDA, in any capacity whatsoever. The User is solely responsible for the proper use, with discernment and spirit, of the information made available to him on the Application.
Zaags cannot be held responsible for disputes between users of the Services and Partners.
Use of the services
Furthermore, the User agrees to indemnify RUDLU Unip LDA for any harmful consequences directly or indirectly related to the use he makes of the Service.
RUDLU Unip LDA undertakes to put in place all the necessary means on a best effort basis to guarantee the security and confidentiality of the data transmitted.
The user understands his app may/will contain personal information that will be accessible to any person having the link(s) to the app, wheteher as a URL, a QR code or an NFC Tag. In addition it is stressed that the user’s app link may be guessed by anyone who will henceforth have access to the app data and media.
The User acknowledges knowing the limitations and constraints specific to the Internet network and, as such, acknowledges in particular the impossibility of a total guarantee of the security of data exchanges. RUDLU Unip LDA cannot be held liable for damages resulting from the transmission of any information, including that of its username and/or password, via the Service.
RUDLU Unip LDA cannot under any circumstances, within the limits of applicable law, be held liable for damages and/or prejudice, direct or indirect, material or immaterial, or of any nature whatsoever, resulting from the unavailability of the Service or any Use of the Service. The term “Use” must be understood in the broad sense, that is to say any use of the site whatsoever, legal or not.
The User undertakes, in general, to respect all regulations in force in Portugal, his own residency country and the country from which he accesses the application(s).
By submitting content to your Zaags profile, you hereby grant us a non-exclusive, worldwide, royalty-free, perpetual license to use, publicly display, distribute, modify, adapt, and create derivative works from your content. This license also extends to the use of your name, image, voice, photograph, likeness, and any personal attributes contained within the content, for the purposes of display on the Platform and in our marketing efforts across all media forms, including but not limited to our social media channels and other forms of advertising. You acknowledge that this license allows us to utilize your content globally, without the obligation to compensate you, and for an indefinite period.
You shall maintain ownership and all applicable rights to your content. It is important to recognize that once content is made available on your Zaags profile, it becomes publicly accessible and may be used and shared by others both on Zaags and throughout the internet.
We urge you not to disclose any personal information on Zaags that you wish to keep private. Specifically, avoid posting sensitive details such as social security numbers, passport information, or any other data that could be detrimental if acquired by unauthorized parties. You may only share another individual’s personal information with their explicit consent and provided that you maintain a record of such consent.
While we are not obligated to monitor the content for accuracy, reliability, or legality, we reserve the right to do so at our discretion. We also retain the authority to modify, remove, or restrict access to any content that violates these Terms, or to apply a sensitive content warning to any material deemed inappropriate for general audiences.
Personal data and confidentiality
The personal data collected on Zaags is collected in agreement with the User and is intended to improve his experience on the Application or via the Services.
Zaags reserves the right to collect various personal and non-personal data, including through the collection of cookies, in an effort to improve the customer experience and the ergonomics of the Application and the Services, analyzes statistics and personalization of the Services.
When you enter data in a personal or business app, you acknowledge the fact that Zaags or affiliate sites such as zenn.cards or smartreview.app or zenn.photos will display as part of their service this information via your app.
Would you request a withdrowal of this data, we draw your attention to the fact that the app or the cards associated might cease functioning properly. In such event, Zaags and associated sites are deny any responsibility.
Zaags may be required to communicate user information anonymously in a rental / sale / database provision process after prior agreement with the user.
Business data included in the app can be derived from publicly available data or submited by business owners. Zaags does not guarantee the accuracy or timeliness of this data which is provided as informational.
The Application may also include targeted advertisements and offers. The types and extent of advertising are subject to change. In return for Zaags providing you with access to use its Services, you agree that Zaags, or its third party suppliers and partners, may place advertising on the Application.
To request personal data modification or deletion, please contact Zaags by email via the address data@ zaags.com or by post to the following address: Rudlu Unip Lda, 27a rua da bela vista a graça, 1170-058, Lisbon, Portugal. Full Privacy policy is available by following this link.
Copyright and intellectual property
The application and all of its content are subject to European and international legislation on copyright and intellectual property. The general structure of the Application, as well as the texts, graphics, images, sounds and videos composing it, are the property of RUDLU Unip LDA or its partners. Any representation and/or reproduction and/or partial or total exploitation of the content and services offered by the Application, by any process whatsoever, without the prior written authorization of RUDLU Unip LDA is strictly prohibited and could constitute a infringement to the Intellectual Property Code.
The texts, graphics, images, sounds and videos downloaded and/or imported into the Application by the Users remain the property of their authors who unconditionally give Zaags the rights to use them within the application(s).
Similarly, any owner of a website, whether personal or professional, must obtain prior agreement with RUDLU Unip LDA to place links to the Application or the Services, only direct links as provided by Zaags may be included in websites. No modification, addition to the links are permitted.. RUDLU Unip LDA cannot be associated with any user using techniques such as framing, embedding or inline linking. Any link pointing to the Application must be removed at Zaags’s request.
Links
Zaags offers links to websites published and/or managed by third parties. Insofar as no control is exercised over these external resources, the User acknowledges that Zaags assumes no responsibility relating to the provision of these resources, and cannot be held responsible for their content.
Data Security and Confidentiality
We implement reasonable measures to protect your personal data but cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Force Majeure
We are not liable for any failure or delay in performing our obligations if caused by events beyond our reasonable control, such as natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, or cyber-attacks.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Services and supersede all prior agreements or understandings.
Assignment
We may assign or transfer our rights and obligations under these Terms to another entity without your consent. You may not assign your rights without our prior written consent.
Indemnification
You agree to indemnify, defend, and hold harmless Zaags.com and RUDLU Unip LDA, their affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any rights of another.
Applicable law and competent jurisdiction
The legal rules applicable to content and data transmissions on and around the site are determined by Portuguese law. In the event of a dispute, which could not be the subject of an amicable agreement, only the Portuguese courts within the jurisdiction of the Lisbon Court of justice are competent.
For any question relating to these terms of use of the site, you can contact us by email at contact at zaags.com
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