How Automation Can Help Airbnb Hosts 

Manage Last-Minute Bookings Like a Pro

If you’ve been hosting on Airbnb for a while, you know that last-minute bookings can be both a blessing and a challenge. On one hand, they fill empty calendar slots and boost your occupancy rates. On the other, they can throw your schedule into chaos if you’re not prepared. That’s where Airstay apps (https://airstay.app), powered by Zaags.com, come in handy.

With a solid guest communication system and automation, you can handle last-minute bookings smoothly, ensuring that guests get the information they need quickly and efficiently. Let’s dive into how automation tools like Airstay apps can make last-minute bookings easier to manage and keep your guests happy.

1. Quick Communication for Urgent Bookings

When a last-minute booking comes in, the first thing a guest needs is immediate communication. They’ll want to know how to check in, where to park, or if they can arrive late. Responding quickly is key to setting the right tone and ensuring your guest feels comfortable about their stay.

How Airstay Helps:
Airstay apps come with a guest chatbot that can instantly handle these urgent inquiries. Once a booking is confirmed, the chatbot allows to answer pre-set questions with key information like Wi-Fi passwords, check-in instructions, and house rules. Your guest will know everything they need, without you scrambling to respond in real-time. This helps reduce stress for you as a host and ensures a seamless experience for your guest, even with minimal notice.

2. Providing a Seamless Check-In Experience

Late-night arrivals or rushed last-minute check-ins can often lead to confusion or delays, especially as guests are unfamiliar with the property and surroundings. Coordinating access and ensuring your guests have clear directions is essential to preventing frustration.

How Airstay Helps:
While security details like access codes must remain saved securely outside the app, Airstay can give access to recurrent questions and directions to ensure guests know exactly what to do upon arrival. The app can also share parking instructions, local tips, and more, helping your guests get settled in smoothly. This eliminates the need for late-night calls or texts and creates a welcoming start to your guests’ stay.

3. Offering Localized Help Without the Rush

Last-minute travelers often have no time to plan their itinerary and may rely on you for recommendations about where to eat, what to do, and how to navigate the local area. Providing this information quickly can help your guests feel more confident about their stay.

How Airstay Helps:
The Airstay chatbot is equipped to provide localized help, from restaurant suggestions to activity planning. Whether your guest is looking for a quick dinner recommendation or an entire day’s itinerary, the chatbot can provide options instantly. This personalized experience adds extra value to their stay, even if the booking was made just hours earlier.

4. Managing House Rules and Expectations

With last-minute bookings, guests may not have time to carefully read through your listing’s details. Ensuring that they’re aware of your house rules before arrival is crucial to maintaining order during their stay.

How Airstay Helps:
Airstay apps can automate the delivery of house rules and guidelines. Your instructions file is always available in the app so guests know all the rules, such as quiet hours, check-out times, and pet policies, appliances use details and much more. This ensures there’s no confusion, even if they didn’t have time to read everything before booking.

5. Automating Follow-Ups and Review Requests

Getting feedback and reviews is key to improving your listing’s performance on Airbnb. But with last-minute bookings, it’s easy to forget to follow up with guests after their stay, especially when you’re busy preparing for the next one.

How Airstay Helps:
Airstay contains a review icon (for B&B with a google My Business listing). This keeps the conversation going and encourages more guests to leave feedback, which can help boost your rankings on Google. It’s an easy way to make sure that every stay—whether booked in advance or at the last minute—leads to valuable reviews.